Despite the easing of restrictions across England, healthcare settings are continuing to observe Coronavirus safety guidance to make sure we protect our patients, community and staff.
Please continue to wear a face covering and sanitise hands on entry and exit when attending any of our clinics after Monday 19 July.
As a clinic providing medical services we are exempt from closure and remained working through the lockdown phases.
We have worked tirelessly in keeping our infection control procedures at a high standard after each visiting patient and use the top amount of PPE required for each patient.
As healthcare workers wearing PPE we are considered 'outside the possible carrier of infection’ category and we are also listed in the ‘healthcare' category by Test and Trace.
This again means as a clinic, if a patient tested positive after visiting us we would not have to close or self-isolate due to having all the necessary infection procedures in place - which is considered enough to not transmit the infection to any other patients.
You will find the COVID form attached to the reminder email which will be sent the day before your booked appointment. For more information watch this short video *please note we will not need to call you prior to your appointment as all the information we require will be submitted via the COVID form.
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Coming into clinic for an appointment:
Please read the following information if you are coming into either clinic for an appointment:
Arrival at clinic
If you arrive early please wait in your car until the time of your appointment.
The front door will be locked the practitioner will then admit you at the time of your appointment and direct you to the hand washing facilities. Once you have washed your hands please wait in the waiting area and the practitioner will invite you into the treatment room.
Please note the practitioner at this point will be wearing their Personal Protective Equipment (PPE) this will consist of; a mask, an apron & gloves.
On entry to the treatment room the practitioner will then take your temperature using our infra-red thermometer shone at your forehead. If you and the practitioner are happy to proceed treatment will take place.
At the end of the treatment please get dressed, make payment and if desired rebook in a timely manner.
You may wish to wash your hands again, (our practitioner will then unlock the front door) and depart, the practitioner will be back in the treatment room at this point and you are no longer permitted to enter the treatment room.
We apologise for the direct nature of these instructions but operating in this manor means we are fulfilling our infection control criteria to the highest standards possible.